What to Expect When You Call SERVPRO of Marietta West

6/9/2020 (Permalink)

Call SERVPRO of Marietta West 24-hours a day. Commercial water restoration is serious business and we are always here to help!

SERVPRO of Marietta West is available 24 hours a day for emergency services. When dealing with an emergency, whether water, fire or storm, timing is of the essence. Any delay can increase the amount of damage and the time your home or business will be under construction.

We understand you may be feeling confused, stressed and unsure of what to do.  This is when you need guidance from the experts. SERVPRO of Marietta West is Here to Help. From the first phone call, our knowledgeable customer service professionals will ask questions to best assess how much damage is there and determine what equipment and supplies they will need. SERVPRO of Marietta West has a 2 hour response time, but in most cases we will arrive in 1 hour.

Questions you may be asked:

• Your name and contact information
• Your insurance information
• The street address of the property where the damage is located
• When did the damage occur
• What caused the damage (if known)
• If the damage is caused by water, has the water been turned off?
• Has the electricity been turned off? (if necessary)

What to Expect From Our Technicians

When our certified technician arrives at your home, they will first walk through and assess the damaged area(s) and determine what action is necessary. They will then go over the process with you, at which point you will authorize the work to be performed.  The technician will then start the extraction process, if the damage is caused by water. If demolition is required, that will be done at this time. Equipment such as, dehumidifiers, air scrubbers and fans may be strategically placed throughout the area.  If there are hardwood floors affected, a mat system may be used to attempt to dry the hardwoods instead of removing them, saving you or your insurance company time and money for costly repairs. The technician will then set up a time for the following day to inspect the area to insure the drying process is going properly or make any necessary changes. We understand this process can be stressful, however; please leave the machines running at all times. Once the affected area(s) have been dried to IICRC and SERVPRO standards, your technician will remove all of the equipment and 

SERVPRO of Marietta West is Locally Owned with National Resources

We live and work in this community, we are probably your neighbor!  We are proud to be part of the Atlanta community. SERVPRO of Marietta West is close by and ready to respond to your fire emergency. 

Let SERVPRO of Marietta West be your trusted emergency restoration company!  

Our team of certified technicians are here to help you regardless of the amount of damage to your home.  We are here for you 24 hours a day, 7 days a week to help you get back to pre damage condition.  From the beginning stages to the final construction, we want to help make it “Like it never even happened”.  Call us at (770) 428-5467 or click here to have our knowledgeable staff contact you. 

Here are several water restoration before & after photos from past work for commercial clients: "Office Space Water Loss From Outside Water"; "Emergency Water Cleanup in Marietta GA"; "Significantly Water Damaged Basement in Kennesaw, GA"; "Office Break Room"; "Popcorn Ceiling with Water Damage"; "Living Room That Required Total Removal of Flooring"

*Check out some of our previous water restoration blogs: "Residential Drying and Water Mitigation Preformed on Powder Springs, GA Home"; "SERVPRO of Marietta West's 1-4-8 Service Response Guidelines"; "Why does your Kennesaw basement flood?"; "How to Dry Hardwood Floors in Cobb County GA"; "Top 5 Causes of Water Damage in Fair Oaks, GA"; "Flooded Basement in Marietta GA"