Highly Trained Restoration Specialists

One of the advantages of working with SERVPRO of Marietta West, as opposed to one of our competitors, is the standardized training our technicians receive. Having our entire team trained to use the same nationally proven system and utilizing the same processes, procedures and methods gives us a leg up on our competition. Not to mention it means that you will receive the same high-quality service no matter which one of your talented technicians service your job. SERVPRO of Marietta West’s training utilized both the IICRC S500 Water Damage Guide and SERVPRO proprietary training guidelines. Our estimates are built off of the industry leading estimating software, Xactimate. 


Choosing a company to come into your home can be a difficult decision to make. How do you know that the company is reputable and trustworthy? Checkout their track record! SERVPRO of Marietta West has provided the best in water mitigation and restoration services for decades, but you don't have to take our word for it...SERVPRO of Marietta West is an A+ Accredited Business with the Better Business Bureau (BBB).

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Marietta West offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)