Recent General Posts

What does SERVPRO DO

3/4/2024 (Permalink)

Two People Cleaning Carpet Like It Never Happened

Restoring Peace of Mind: SERVPRO of Marietta West

In the face of unforeseen disasters, having a trusted ally to restore your property and peace of mind is invaluable. Enter SERVPRO of Marietta West, your reliable partner in handling all restoration needs with the commitment to work to make it "Like it Never Happened."

Our Mission

At SERVPRO of Marietta West, we understand the distress and disruption that water damage, fire damage, mold issues, and other unforeseen events can bring to your home or business. That's why we've made it our mission to provide comprehensive restoration services that go beyond merely fixing the visible damage. Our goal is to restore your property to its preloss condition swiftly and efficiently, ensuring minimal disruption to your life or business operations.

Water Damage

Water damage can wreak havoc on your property, causing structural damage and fostering mold growth if not addressed promptly. Our team is equipped with state-of-the-art equipment and expertise to mitigate water damage swiftly and effectively, preventing further deterioration and mold proliferation.

Fire Damage

Similarly, fire damage can leave behind not only visible destruction but also lingering odors and soot residues. Our fire restoration specialists are trained to tackle all aspects of fire damage, from debris removal and structural repairs to odor elimination, ensuring a thorough restoration process.

Mold Remediation

Mold in your home can pose health risks and can compromise the structural integrity of your property if left unchecked. With our proven mold remediation techniques and industry-leading equipment, we can safely and effectively work toward eliminate mold colonies and help prevent recurrence.

Advanced Technology

In addition to water damage, fire damage, and mold remediation, SERVPRO of Marietta West offers a comprehensive range of restoration services, including content cleaning, tree removal, and biohazard cleaning. No matter the nature or extent of the damage, you can trust our experienced technicians to handle the restoration process with professionalism and care.

We Are Here For You

When disaster strikes, don't face it alone. Trust SERVPRO of Marietta West to handle all your restoration needs with precision and compassion, making it "Like it Never Happened." Contact us today to learn more about our services and how we can help you restore your property and peace of mind.

Small Actions Around the House to Prevent Big Problems | SERVPRO of Marietta West

8/16/2022 (Permalink)

Woman cleaning bookshelf in home When disasters strike unexpectedly and lead to a damaged home, call SERVPRO of Marietta West.

Sometimes disasters strike out of the blue, and after the damage has been done, homeowners are left wishing they had done more to safeguard the house they love. Thankfully, there are ways you can protect your home and the valuables inside by making minor changes to avoid a huge catastrophe! 

Numerous Marietta homes were destroyed after a tornado ripped through the city in 2018, leaving residents with the difficult task of rebuilding. The importance of defending our homes against such dangers cannot be overstated because events like this can have a serious impact on our neighborhood. 

Here are a few simple changes you can make around your house to mitigate the destruction of unpredictable disasters: 

Move valuables to a safer area. When it comes to protecting your home from unpredictable conditions, you never know what could be affected in the process. Important items inside and outside of your home can all be damaged by natural and manmade disasters. 

It’s a good idea to bring any outdoor furniture, a grill, equipment or vehicles inside to your garage, shed or house—or to secure them sturdily outside the home. That way, if severe winds are present, these objects won’t be lost or become projectiles that could damage your home. 

Precious heirlooms like family photos and jewelry, or important documents like birth certificates and medical records, can all be devastated by events like a house fire or a flood. Make a point of organizing any important valuables or documents and storing them in an air-tight container up high where the elements can’t reach. Consider digitizing items like photos or documents to ensure they are extra-protected! 

Dust away. Dust bunnies may appear to be nothing more than an annoyance, but they can actually work to fuel fires. Dust can ignite fast and allow flames to spread more quickly throughout the house. 

Make sure to regularly dust around your house, paying close attention to any appliance that emits heat. Dust off items like bathroom fans, space heaters and outlets to eliminate a fire hazard. 

Create a beautiful (and functional) yard. A well-kept lawn can help to reduce the spread of wildfire flames, offer powerful winds less to work with during a storm and prevent flood and rain water from accumulating on your property. 

Clearing your yard of debris such as dead leaves, unsecured furniture or other debris can help prevent all of these disasters from affecting your home.

Defensible space is a key element in fighting back against outdoor fires. A well-planned yard can slow the spread of flames and give firefighters room to work when wildfires are burning. Trimming branches, clearing your gutter often, and removing dead plants can all help slow the spread of flames. 

Floods and heavy rain are another concern for Marietta homeowners. Excess water can flood your yard and lead to damage on the inside and outside of your property. 

You can prevent this damage by stopping water in its tracks with a creative landscape. Utilize mulch, native plants and rain gardens to keep water from inclement weather from ruining the beauty of your home! 

When disasters strike unexpectedly and lead to a damaged home, our team at SERVPRO is ready to help. We have years of experience in all areas of disaster and can return your home to its preloss state. Contact us today

Keeping Your Campfire From Becoming a Disaster | SERVPRO of Marietta West

8/11/2022 (Permalink)

a close up view of a bright campfire burning at night If you have experienced fire or smoke damage, contact SERVPRO of Marietta West.

A backyard fire is one of the great enjoyments of being a homeowner. Sitting around the flames while telling stories and eating good food is a believed summer memory for many people!

Many people use fires for cooking meals, keeping bugs away and as a way of burning excess debris. However, even fires that seem harmless can actually quickly become a danger. The National Park Service reports that humans are responsible for nearly 85% of wildfires.

In Georgia, people often believe that wildfires aren’t a real threat to us, but this is simply not true. Our high levels of heat and luscious forests provide the perfect environment for wildfires to sprout up and be sustained for long periods of time.

This reality doesn’t mean that we can’t enjoy a fire at home or that we shouldn’t burn dead leaves. It tells us that we all should take the proper safety measures and never take additional risks when attempting to have a controlled fire on our own property.

Recreational Fire Hazards

All types of fires come with some risk, but fireworks and grills are two of the most common ways outdoor fires begin. Grills alone start approximately 8,800 fires each year, mostly due to user error. It’s crucial to double-check that the propane is off and that the gas lines are secure before using the grill.

If you decide to have a fire, pick a location that is away from your home, vehicles or any excess piles of wood. Additionally, you should only burn wood in the fire and pay attention to the area surrounding the fire so that embers don’t ignite something else.

Many homeowners use a backyard fire pit on their property, but it’s important to continue following safety procedures just like any other fire. Portable fire pits should never be placed on top of flammable material, and make sure the flames are not on a porch or under an overhang.

It might seem like a smart idea to get rid of construction materials or general waste with fire, but this can cause serious health problems or allow the fire to spread more easily. You should only burn approved firewood to reduce your level of risk.

While fireworks are legal here in Georgia, it may be smarter for you to attend an official show and reduce the risk of injury or of starting a fire. Although the 4th of July has passed, there will be fireworks shot off all summer long. If you do make the decision to launch some yourself, always follow proper safety guidelines.

Other Outdoor Fire Hazards

Given the risks that fires can have, they still serve a purpose in our daily lives. Areas like ours that see high levels of dead debris in the fall and winter may need to use fires to prevent the build-up of leaves.

In Georgia, we have a burn ban in place between May 1 and Sept. 30. This prevents casual summertime burns from turning into major disasters.

Making sure your property is clear of excess debris can significantly increase your protection against wildfires. Most importantly, knowing what to burn and adhering to fire safety guidelines can help you reduce the risk of suffering damage.

As stated previously, it’s best to avoid adding extra risks when dealing with fire, and this includes gasoline. Using accelerants can cause the fire to expand rapidly and get out of hand faster than you can react. You should never resort to adding gas to a fire, and make sure the gasoline is stored properly in certified containers.

It’s a smart idea to check your weather updates for any reason not to have a fire. High winds and dry conditions mean that your fire has a greater chance of spreading beyond your control, and you should think about postponing it.

If you do experience fire damage, call SERVPRO of Marietta West right away. We have 24⁄7 availability with a quick response to any kind of disaster. We always attempt to restore as much of your home as possible as soon as we possibly can.

Burn safely outdoors. And save some chocolate for us! If you have experienced fire or smoke damage, contact us today to get restoration started faster.

Why Choose SERVPRO of Marietta West

7/18/2018 (Permalink)

Insurance agencies and adjusters have an obligation to keep the cost of claims low while still delivering the level of coverage outlined in your particular policy. SERVPRO of Marietta West is uniquely qualified to help you through a water, fire, or mold claim and understands your situation. We can help your insurance agent and adjuster keep claims cost down while still providing the best service possible to our customers. 

Emergency Response to Claims

Restoring property is the SERVPRO's first priority. Customers appreciate immediate response and regain control of the hectic situation that a home insurance claim can cause, and your insurance company will know everything is being done to limit the damage through industry leading trained professionals that document the work preformed.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO Franchise Professionals make sure pretesting is completed on every loss to determine restorability. This process helps insure that the restoration process is runs smoothly, efficiently, and in a timely manor. After all SERVPRO of Marietta West's goal is to get our customers back into their homes or businesses with as little disruption as possible. By adhering to this principle we can provide great customer service while maintaining both effective and economical options to your adjuster and agent.   

Claims Inventory Service

SERVPRO can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss
    • Detailed Estimate
    • Digital Loss Photos
    • Scanned Forms and Paperwork
    • All delivered by email or hard copy
  • On-line Access to All Files
    • New Assignments
    • Pending Jobs
    • Completed Jobs
  • Informative Reports to Improve Results
    • Job Cost Data
    • Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to Franchise Professionals and Insurance Clients at our state of the art IICRC Approved Training Facility

Vendor Qualification Compliance and Professionalism

If you call SERVPRO of Marietta West, we will use only qualified vendors to service your home or business. This is a commitment we have made to insurance providers which results in:

  • A locally owned company with the backing of national call center to achieve prompt handling of claims and 24/7 customer service
  • Implementation of best practices and job process programs
  • National Accounts qualification criteria and annual compliance checks
  • Crew and vehicle standards
  • File documentation requirements
  • Quality assurance program

Serving Adjusters and Their Clients

A SERVPRO's job is to reassure the customer, perform quality service and to report to both you and insurance adjusters quickly. An Adjusters job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save adjusters time so that they can focus on priority files, while having complete control of every loss they are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to them within hours. 

Hard-earned results have made SERVPRO the leader in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results which contributes to insurance company's customer retention and competitive advantage.

Call SERVPRO of Marietta West (770) 428-5467

Whether you are an insurance professional or property owner, SERVPRO of Marietta West has proven itself to be your most reliable and trusted restoration company in the Marietta area.

Proud to have served the following areas for 13+ years:

A History of Trust and Professionalism

9/12/2016 (Permalink)

SERVPRO Corporate Headquarters

Founded in 1967, the SERVPRO Industries, Inc. Franchise System is a national leader of fire, water, mold and other specialty clean up and restoration services. SERVPRO's professional network of more than 1,500 Franchises has responded to property damage emergencies ranging from multi-million dollar disasters such as the Pentagon, to those suffered by individual businesses and homes. Providing coverage nationally, SERVPRO franchise Professionals have established relationships with major insurance companies and commercial clients nationwide.

Following Tremendous growth in the late 1990's Entrepreneur Magazines ranked SERVPRO the #1 Franchiser in the restoration industry in 2004, 2005, 2006, and 2007. In April 2005, SERVPRO moved to a new 140,000 square foot facility in Gallatin, TN. The state-of-the-art building houses a newly designed training facility and National Call Center.

SERVPRO of Marietta West is a Better Business Bureau A+ Accredited Business!

You Can Trust SERVPRO!

  • SERVPRO Franchise Professionals have been helping home and business owners recover from fire damages across the United States since 1967.
  • Over 1,500 Franchises Nationwide. More locations mean faster response. A SERVPRO Franchise Professional can usually be on-site within four hours to help protect the structure, business and personal property.
  • SERVPRO National Call Center served over 300 insurance and property management companies and their clients nationwide in the last year alone.
  • 24-Hour emergency service. In our business you need us fast! The sooner we arrive , the better the chance we can reduce damage and save money, Franchise Professionals are available 24 hours a day, seven days a week. 365 days a year.
  • A Trained, uniformed and equipped SERVPRO Franchise Professional will walk you through the job process and then work quickly to restore your property to preloss condition whenever possible.

From large commercial environments to small residential losses, SERVPRO Franchise Professionals understand your loss is the job that matters most! We will be happy to provide references so you can feel confident that SERVPRO is the best system to service your needs.

SERVPRO of Marietta West for all of your restoration and mitigation needs!!!

(770) 428-5467

Now Hiring Production Helper

6/29/2016 (Permalink)

We are looking for an energetic, hard working individual to assist production technicians on water, mold, and fire losses. The position is full time and requires no experience. Please send you resume to to apply.