Refrigerator Supply Line Causes Residential Water Loss in Marietta, GA

7/17/2020 (Permalink)

Your home is likely you largest investment. Le SERVPRO of Marietta West protect your investment and make water damage "Like it never even happened".

Water damage can happen when you least expect it, so when it does, call the restoration professionals that are faster to any size disaster. SERVPRO of Marietta West knows that when it comes to water damage, a quick response can be the difference between a minor drying/restoration project, and a major inconvenience that leaves you living out of a suitcase for several weeks. That’s why SERVPRO of Marietta West is available 24-hours a day, seven days a week and can provide emergency services within a couple hours of notification. Whether your home’s crawl space is in need of emergency water extraction, your bathroom has suffered a sewage backup or any number of water damage related emergencies, SERVPRO of Marietta West will answer your call, ready to make it “Like it never even happened.”

*The following is a synopsis of the services SERVPRO of Marietta West performed for a Powder Springs, GA customer. SERVPRO believes strongly in our customers' rights to privacy and would never publish any materials related to the service we’ve performed for our customer, without their express written consent. This homeowner was gracious enough to authorize SERVPRO of Marietta West  to share their experience working with us, and for that we are very thankful.

Cause of Loss & Property Description: Recently a local Marietta homeowner called SERVPRO of Marietta West early one morning with an emergency water extraction call. The four bedroom, two bathroom home was built in the late 1980’s and was located in the Fainview Farm subdivision in Marietta, GA. The brick home consisted of two levels and a low clearance crawl space. The homeowner woke up to find that their newly installed refrigerator had leaked water throughout the kitchen, through the floor and into the crawl space. The ice maker water supply line was installed improperly and leaked for over 12 hours. SERVPRO of Marietta West arrived on-site shortly after our customer’s initial call, ready to start drying, mitigating, and restoring the homeowner’s property to preloss condition.

Kitchen Restoration: The kitchen measured fifteen and a half feet by twelve feet with nine foot ceilings. The hardwood floors under and around the refrigerator were affected by class 2-grey water, which meant that approximately 10% or fifteen square feet of flooring would need to be removed, bagged and disposed of properly. The affected area and materials were treated with antimicrobials and professional cleaning products like Sporicidin Disinfectant Spray or Benefect Disinfectant Solution, to prevent future mold growth. The contents of the room were unaffected but were sanitized as a precaution, to prevent cross contamination to non affected areas and were stored on sight. Two Airmax air movers and a single low grain refrigerant dehumidifier was used to dry the structure and building materials, in the kitchen, to preloss conditions and to IICRC S500 Standards.

Crawl Space Restoration: The crawl space measured three feet tall, twenty-two feet long by six and a half feet wide with concrete substrate and was considered an unconditioned space. Water from the refrigerator leak penetrated the hardwood floors and subfloor in the kitchen and pooled in an area in the crawl space below. Water in the crawl space was quickly and safely extracted using SERVPRO of Marietta West’s powerful truck mounted vacuum extractor. Around twenty-five square feet of insulation was saturated by class 2-grey water during the water loss and would have to be removed, bagged and disposed of properly. The crawl space was treated using antimicrobials and professional cleaning products to prevent future mold growth and two low profile air movers and a low profile LGR dehumidifier were strategically placed to dry the crawl space to preloss condition.

 SERVPRO of Marietta West 24/7 Emergency Water Restoration 

When water damage happens we understand that you may be feeling confused, stressed and unsure of what to do.  This is when you need guidance from the experts. SERVPRO of Marietta West is Here to Help. From the first phone call, our knowledgeable customer service professionals will ask questions to best assess how much damage is there and determine what equipment and supplies they will need. SERVPRO of Marietta West has a 2 hour response time, but in most cases we will arrive in 1 hour.

Questions you will be asked:

• Your name and contact information
• Your insurance information
• The street address of the property where the damage is located
• When did the damage occur
• What caused the damage (if known)
• If the damage is caused by water, has the water been turned off?
• Has the electricity been turned off? (if necessary) 

SERVPRO is a Preferred Service Provider for Most Major Insurance Companies

SERVPRO of Marietta West’s highly trained and professional restoration team, will help you navigate all of the twists and turns that can come with restoring your home or business after water damage and can help you regain control of the situation. Upon notification, SERVPRO of Marietta West can have technicians on-site within an hour, in most cases, ready to start the drying process so that your life can get back to normal. If your home or business has suffered water damage, give SERVPRO of Marietta West a call today! SERVPRO of Marietta West works hand in hand with insurance companies like State Farm, Metlife, Farmers and The Hartford to make sure that all steps are taken, to get your home back to normal. We also have a great working relationship with our local insurance claims adjusters and agents.

Check out some of our related Water Restoration Blogs:”What to Expect When You Call SERVPRO of Marietta West” "Why does your Kennesaw basement flood?"; "How to Dry Hardwood Floors in Cobb County GA"; "Faster to Any Size Water Disaster"; "Top 5 Causes of Water Damage in Fair Oaks, GA"; "Flooded Basement in Marietta, GA"

Checkout some of our related Water Restoration Before & After Photos: “Significantly Water Damaged Basement in Kennesaw, GA”; “Office Break Room”; “Popcorn Ceiling with Water Damage”; “Bathroom Flooded by Water From Exterior of Home”