How Farmers Insurance Agents Benefit by Referring SERVPRO of Marietta West

12/1/2020 (Permalink)

Let SERVPRO of Marietta West help you with your Farmers Insurance water or fire damage claim. We can make any disaster "Like it never even happened."

SERVPRO of Marietta West is a preferred service provider for most major insurance providers and has a great working relationship with our local agents. Take Farmers Insurance for example. SERVPRO’s corporate office recognized that Farmers Insurance is one of the leading insurance providers in the country. They also recognized that almost every franchise nationwide had performed numerous restoration projects for customers insured by Farmers. From water mitigation claims to fire restoration claims and even mold remediation claims, SERVPRO franchises were handling a large number of these projects for customers that had insured their property with Farmers. So SERVPRO’s corporate office and Farmers’ corporate office got together to set some expectations and standards, which ensure that every Farmers’ customer receives the same industry leading services when they call a locally owned SERVPRO franchise to perform restoration services. This benefits all parties involved; Farmers’ agents, Farmers Insurance customers, and locally owned SERVPRO franchises like SERVPRO of Marietta West. Farmers Agents have a reliable restoration company they can confidently refer to their clients when water damage happens to the properties they insure; Farmers Insurance clients can rest easy knowing that a reputable and thorough restoration company like SERVPRO is on the job and can make any type of disaster “Like it never even happened.” And SERVPRO franchises benefit from having a reliable source of restoration projects. Establishing this partnership was a WIN-WIN-WIN!

Advantages for Farmers Insurance Agents

Customer Services

• Benefit: SERVPRO of Marietta West will handle each job according to the highest professional standards, interacting with customers in a professional manner providing excellent customer services.
• What We Do: The science of restoration can be a complicated issue, but SERVPRO of Marietta West has the equipment, technology, training, and customer diplomacy for any size disaster.

Customer Retention

• Benefit: Satisfied customers translate to a higher rate of policy retention and renewals.

• What We Do: We thoroughly document and communicate each step of the restoration process, because an informed customer is often a happy one. SERVPRO of Marietta West also produces the correct claim documentation for fast claim processing.

Additional Product Sales

• Benefit: Satisfied customers who are pleased with the claim handling process are more likely to provide new referrals and to be more receptive to additional insurance products and options.

• What We Do: If a large-scale disaster or storm strikes, the SERVPRO of Marietta West has the resources to get to customers quickly. When their needs are met quickly, your relationship has added value.

Limited Warranty - Two Years Labor / One Year Materials

• Benefit: Customers enjoy knowing we will meet expectations, or we will provide re-service at no additional cost for up to two years.

• What We Do: We warranty for two years the workmanship of the emergency mitigation service or restoration work performed. We warranty for one year that all materials furnished by us will be new, of good quality and free from defects.

If your property suffers water, mold, or fire damage and you’ve chosen to insure your property with Farmers Insurance, you’ve already made one smart decision insuring your property with one of the leaving home insurance providers in the nation. Make sure that your next decision is equally as smart by choosing one of the restoration industries leading companies like SERVPRO of Marietta West. 

24/7 Emergency Restoration & Mitigation Services

SERVPRO of Marietta West is available 24-hours a day, each and every day, even during major holidays. Give us a call at (770) 428-5467 or visit www.SERVPROmariettawest.com for more information. Our highly trained water, fire and mold restoration technicians are IICRC certified and maintain their mitigation and restoration skills with continued education classes. We are proud to have served the Marietta and Kennesaw area for over 15 years and are here to help our Cobb County community when disaster strikes.