24/7 Emergency ServiceWhy More Auto-Owners Insurance Customers & Agents Choose SERVPRO of Marietta West
4/5/2021 (Permalink)
SERVPRO of Marietta West is a preferred service provider for Auto-Owners insurance restoration claims. Call us for 24/7 emergency restoration service!
SERVPRO of Marietta West is the premier water, fire and mold restoration company in the greater Kennesaw and Marietta area. We’ve provided industry leading service for over 17 years, and have developed a great working relationship with all of our local insurance agents. SERVPRO and Auto-Owners Insurance have developed a particularly close working relationship over the years through SERVPRO’s network of over 1,800 franchises, cleaning and restoring thousands of Auto-Owners policy holder’s properties.
Auto-Owners Insurance, their customers and SERVPRO have a symbiotic relationship. When an Auto-Owners Insurance customer experiences a water, fire, or mold loss and chooses SERVPRO of Marietta West to restore their property, they can rest easy knowing they have the industry leading mitigation and restoration company cleaning and restoring their property. Auto-Owners Insurance knows that they are being treated fairly and that their customer is in good hands, because of Auto-Owners and SERVPRO’s pre-negotiated pricing through Xactimate and standards of service set by the IICRC. SERVPRO benefits by having a reliable source of water, fire, and/or mold restoration customers.
Auto-Owners Agent’s Benefits of Referring SERVPRO of Marietta West
Customer Services: SERVPRO of Marietta West professionals will handle each job according to the highest professional standard, interacting with customers in a professional manner to provide excellent customer service. The science of restoration can be a complicated issue, but SERVPRO of Marietta West professionals have the equipment, technology, training, and customer diplomacy for any size disaster.
Customer Retention: Satisfied customers translate to a higher rate of policy retention and renewals. We thoroughly document and communicate each step of the restoration process, because an informed customer is often a happy customer. SERVPRO of Marietta West also produces the correct claim documentation for fast claim processing.
Additional Product Sales: Satisfied customers who are pleased with the claim handling process are more likely to provide new referrals and to be more receptive to allowing you to offer additional insurance and financial products. If a large-scale disaster or storm strikes, the SERVPRO System has the resources to get to customers quickly. When their needs are met quickly, your relationship has added value.
Limited Warranty - Two Years Labor / One Year Materials: Customers enjoy knowing we will meet expectations, or we will provide re-service at no additional cost for up to two years. We warrant for two years the workmanship of the emergency mitigation service or restoration work performed. We warrant for one year that all materials, furnished by us, are of good quality and free from defects.
SERVPRO 1-4-8 Emergency Service Guarantee
- ONE - Within one hour from notice of loss SERVPRO of Marietta West will contact the insured to arrange for service.
- FOUR - Within four hours of loss notification, SERVPRO of Marietta West will be on-site to start mitigation services (if necessary). In most cases we are on-site within two hours of notification of loss because we know a quick action is often key to a water and fire claims.
- EIGHT - Within eight business hours a verbal briefing of the scope will be communicated to the adjuster by SERVPRO of Marietta West.
*Agents can SERVPRO of Marietta West, without making an additional phone call at first notification of loss to Auto-Owners.
Check-Out SERVPRO of Marietta West Great Customer Reviews
Shantell of Marietta, GA - “I called SERVPRO of Marietta West due to rain water coming into my basement. Carl came out quickly and assessed the damage. He provided a quote and was able to take up the wet items in a timely manner. He was very helpful and professional. Everyone I spoke with was great throughout the process.”
Matt of Hiram, GA - “SERVPRO of Marietta West is the best! Wouldn't trust anyone else as my clean up crew! Thanks for the great customer service and great work!”
Karen of Marietta, GA - “Thanks to Bryan Davis and Carl Sylvester for all the hard work they did to get the clean up process started following my hot water disaster. They arrived shortly after I contacted them, they were very friendly and professional explaining all they would be doing. They did an excellent job, Sean Walsh came on day two and accessed how well things were responding to all the measures they had taken and explained his concerns as professional and friendly. Would definitely recommend SERVPRO of Marietta West and their excellent staff to help when water situations happen. Thanks again!”
Other Awesome SERVPRO of Marietta West Customer Reviews