When You Call SERVPRO for Water Damage, This is What Happens | SERVPRO of Marietta West
1/7/2022 (Permalink)
It’s an incredible fact—terrible, yes, but incredible. Today, an average of 14,000 Americans will be affected by a water damage issue at home. The issues will range from flooding to sewage backup, and much more, but they’re all intruding on someone’s day today.
We hope it’s not you; we hope it’s never you. But if it so happens, here’s what it will look like when you call SERVPRO.
| Emergency Contact | We want to get a good description of the damage to help us plan, so we’ll ask you a few questions to help us understand what’s going on. Then we’ll determine the soonest time we can connect with you in person, and we’ll be on our way.
| Inspection and Water Damage Assessment | When we get on site, we will be able to make a proper assessment of the damage present, as well as stop any water that may still be flowing. We’ll inform you of any items or areas we see that may already be permanently damaged to the point of replacement, and we’ll inform you of any present hazards to your safety or well-being.
| Water Removal | It’s go time. We’ll employ our powerful pumps and water vacuums to do in a few hours what it would take days to do with ordinary equipment, removing literal tons of water from your home.
| Damaged Material Removal | Now we’ll remove those ruined items and safely haul them away to make room for reconstruction and replacement items.
| Cleaning, Sanitizing and Deodorization | Your water issue has probably left some staining at the very least, and potentially it will have also introduced bacteria or pathogens into your home. We’ll carefully and thoroughly clean and sanitize the affected areas so there’s no mess and no worry.
| Drying | Mold sets up in 48 hours or less, so we’ll quickly get to work with a drying process that un-soaks every little area—not only floors, but walls and even the air itself. All that moisture’s got to go.
| Monitoring | We’ll be available and watching over every part of the process, answering your questions and ensuring complete confidence. As adjustments need to be made, we’ll be sure to shift the plan for the safety of effectiveness and efficiency.
| Repairs & Construction | Now that the drying’s done, we can move on to the replacement and rebuilding of damaged areas, leaving your home restored to its condition before the incident from top to bottom.
When water damage strikes, make the call to SERVPRO of Marietta West for A-to-Z cleanup and restoration. We’ll make your damaged property look “Like it never even happened.”