Communication Is Key to Protecting Your Business From Disaster | SERVPRO of Marietta West

2/20/2023 (Permalink)

If your Marietta or Kennesaw business has suffered storm damage call SERVPRO of Marietta West. We can restore your facility quickly and safely.

Positive communication is the foundation of any successful business. Workplace communication helps build relationships, boost productivity and keep operations running smoothly. Aside from being an important tool for keeping your team on track, communication is also essential for keeping your team safe in the event of a workplace emergency.

However, workplace communication extends far beyond the ability to strike up a conversation at the water cooler! You should also use this important business skill to create a business disaster plan that keeps everyone informed when disaster strikes.

Here are a few ways to improve your company's emergency response by incorporating workplace interaction:

Teach your team to speak up... Because you can't be everywhere at once, you’ll need to alert your team of any hazards they should be on the lookout for and instruct them on how to communicate them to you. Your team should understand that pointing out problems such as fire hazards or water leaks that you may have missed is extremely helpful for the whole workplace.

To ensure that everything is kept under control during a workplace emergency, make sure you assign a team member to call 911 when it’s needed and another individual to communicate with your employees and anyone else in the building.

Build a plan and establish roles... Planning for the unexpected is essential for disaster preparedness, but being able to communicate when things get hectic is even more critical for keeping your workplace afloat. Assigning roles for when things get chaotic and developing a plan for your entire workplace to follow can help keep everyone safe.

As you work to devise a plan, be sure to include emergency contact numbers, an evacuation method and possible threats. Because commercial emergencies come in all sizes, the framework of your plan should be built around ways to mitigate, prepare, respond and recover when disaster strikes. (Side note: A SERVPRO Emergency Ready Plan can help you do all of these things!)

Find ways to communicate outside the workplace... Communication with your team is critical not only during business hours but also after hours, especially if severe weather or a disaster event is on the way. Digital communication is the quickest and most effective way to keep your entire workplace informed before, during and after calamity strikes.

The ability to send live updates as a disaster unfolds can be useful if you need to send people home, adjust schedules, keep your team informed or cancel the workday entirely. And if disaster impacts your business and requires your time to work remotely or in an alternative location for the time being, you’ll be able to easily assign tasks.

When calamity hits, SERVPRO is the business partner you can trust for all of your restoration needs. We’ll get you back to the grindstone before you know it!